Shipping policy

Shipping Policy

GooseOutfit currently accepts and ships orders only to eligible addresses in the United States. Delivery availability, price, and estimated transit time are shown at checkout.

Order processing

Orders are normally processed within 1-3 business days, excluding weekends and public holidays. Personalized, made-to-order, preorder, or high-volume orders may require additional time when stated on the product page. Processing time is separate from carrier transit time.

Shipping options

The following options are currently configured for eligible destinations. The rate and estimate displayed at checkout for your order will control if it differs from this summary.

  • Economy: estimated 10-14 business days after dispatch; free where available.
  • Standard: estimated 5-8 business days after dispatch; USD 6.00, or free on eligible orders of USD 30 or more.
  • Express: estimated 3-5 business days after dispatch; USD 9.99 where available.

Delivery dates are estimates, not guarantees. Customs processing, peak seasons, severe weather, remote destinations, carrier disruption, or incorrect address information may cause delays.

Taxes and import charges

Applicable sales tax and other charges are displayed at checkout where required. Although orders are delivered only to the United States, products may be dispatched from an overseas fulfillment location. If a government authority or carrier assesses an import charge that was not collected at checkout, contact us before paying or refusing the parcel so we can review the shipment and applicable order terms.

Tracking

When tracking is available, we will send it to the email address used at checkout after the order ships. Tracking may take up to 72 hours to show its first carrier scan.

Address changes

Please review your shipping address before placing your order. Contact us through our Contact page within 12 hours if it needs to be changed. We cannot guarantee an update after an order enters processing. Additional shipping charges may apply when a parcel is returned or redirected because the customer supplied an incomplete or incorrect address.

Delayed, lost, or marked-delivered parcels

If tracking has not moved for an unusual period, contact us and we will help open an inquiry with the carrier. If a parcel is marked delivered but cannot be found, first check the delivery location, household members, neighbors, building management, and the local carrier. Report the issue to us within 7 days of the delivery scan. If the carrier confirms loss or misdelivery, we will review the appropriate replacement or refund remedy under applicable law and the circumstances of the order.

Damaged packages

If your order arrives damaged, keep the packaging and contact us promptly with your order number and clear photographs of the parcel, shipping label, packaging, and item.

Contact

GooseOutfit
Contact: www.gooseoutfit.com/pages/contact
Phone: +86 181 1826 8251
Address: Room 2205, Unit 1, Building 10, Qujiang Fenghe, Jiangdong Subdistrict, Yiwu, Zhejiang 322000, China

Last updated: July 25, 2026.