Contact

Questions about an order, product fit, shipping, or a return? Contact the GooseOutfit support team using the form below.

Customer support

Use the contact form on this page and include the email address used at checkout. If your question is about an order, include the order number. For a damaged or incorrect item, also attach clear photographs of the item, packaging, and shipping label when we reply.

Business address

GooseOutfit
Room 2205, Unit 1, Building 10, Qujiang Fenghe
Jiangdong Subdistrict, Yiwu, Zhejiang 322000
China

Please do not send returns to this address without approval.
Contact us first so we can provide the correct return instructions for your order.

Response time

We normally respond within 1–2 business days. Messages received on weekends or public holidays may be answered on the next business day.